Dynamics 365 for Customer Service

Earn customers for life. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalised service and adds value to every interaction, even on the go.

This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.
Offer SKU
Create effortless support experiences Make it easy to find answers through self-service, community, or social channels. Intelligently route cases from any channel to the right agent for quick resolution. Use AI through virtual agents Automate resolution and free up agents for high-value interactions. Built on the most powerful AI customer service framework in the market, service bots are smart, fast, and always available. HP uses artificial intelligence to transform its customer support experience. Resolve issues with predictive care Keep customers happy by avoiding service and support issues. Analyse data from connected devices and take action before warning signs become a problem.
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